Even with Guidelines, and the best intentions of all parties, disputes between municipalities and railways occur.
The major Canadian freight, passenger and commuter rail operators all have internal staff and processes designed to address public concerns and resolve disputes. Municipal officials or members of the public can access the railways through their public information links:
- CN: 1-888-888-5909;
- CP: 1-800-766-7912
- VIA Rail:
- GO Transit
- AMT